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Multi-site high street
chain
30+ Outlets
1,300 Staff |
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Carluccios
Carluccio's continually aim to
provide great quality
authentic Italian food at
sensible prices. With over 30
Caffes expanding outside
London, Carluccio's continue
their success story. Founded
in Covent Garden by Antonio
and Pricilla Carluccio in 1991
and floated on AIM in December
2005 the group has doubled in
size in the last 3 years.
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All
internal back-office
systems have been replaced
with Fourth's complete
back-office suite
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Stock
control, Purchasing and
Menu Engineering
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HR /
Rota and Scheduling /
Payroll Bureau
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2.5%
COS and 3.6% wage
reduction
Carluccio's chose Fourth to
be a key partner in their
aggressive growth and
floatation strategy. Fourth
Web based applications enable
Carluccios to open new Caffes
without any additional head
office staff or IT costs.
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Nationwide high street
chain
320+ Outlets
7,500 Staff |
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Pizza Express
More than 40 years and 320
restaurants after the first
restaurant opened in Soho,
Pizza Express is firmly
established at the heart of
British life providing the
freshest food and the warmest
welcome whoever the customer
and whatever the occasion.
The secret of their success is
a passion for pizza a love of
people and a related but
sophisticated atmosphere.
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HR /
Scheduling and Forecasting
/ Recruitment / Payroll
Bureau
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Replaced 4 internal
systems and reduced
payroll head count by 7
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Introduced Optimum Service
Levels concept to optimize
profitability.
For Pizza Express it is not
about reducing cost blindly,
the Optimum Service Levels
concept is aimed at ensuring
the right number of staff at
the right time of day - giving
the best service and
increasing profits. The chain
forms part of the Gondola
Group (ASK and Zizzi, another
200 outlets) owned by Cinven
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Multi-site high street
chain
Over 50 UK Outlets
Over 2000 Employees
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Wagamamas
Wagamama is the most popular
chain of award-winning Asian
inspired noodle restaurant in
the country. Reflecting their
enduring and diverse appeal.
Wagamama has been short listed
by timeout magazine for the
award of ‘best family
restaurant’ as well as also
being an official ‘cool brand’
as voted for by the coolbrands
council in 2002, 2003, 2005
and 2006. In 2005 Wagamama was
voted most popular restaurant
in London by zagat readers and
again in 2006 beating off hot
competition from Nobu, the Ivy
and Gordon Ramsey
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HR &
Scheduling / Payroll
Bureau
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New
Tronc / Service charge
module
The market leading noodle
chain is rolling Fourth's
People System across it's 59
UK outlets. The group recently
opened sites in the USA and
Australia and also uses Fourth
as its Payroll provider as
part of an integrated labor
solution.
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Multi-site high street
chain
24 Outlets
400 Staff |
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Giraffe
Giraffe wants you to be
healthy and happy and are
committed to bringing you
fresh wholesome healthy dishes
that make you feel good but
leave room for something
naughty! Back at the end of
last century Founder Russel
Joffe asked himself "...what
animal has the largest heart
in the world?"
Giraffe was born in a small
site in Hamstead and has grown
to 24 restaurants with no sign
of slowing down.
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HR &
Scheduling / Payroll
Bureau
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Replaced SAGE Payroll
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Daily
control of Wages
Fourth was introduced to
Giraffe to avoid having to
employ additional Head Office
staff to manage HR and
Payroll. Giraffe have been
using Fourth successfully
since 2004 and like all
growing group customers avoid
the traditional requirement
for large Head Office staff
costs.
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International
Restaurant Group
24+ Restaurants in UK,
Paris, New York,
Copenhagen, Tokyo
1,000 Staff |
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D&D
(formerly known as Conran
Restaurants)
Founded in the 1991, D&D are
one of Britain's most dynamic
restaurant groups. Following
the buyout of Conran
Restaurants from Conran
Holdings in 2006, the
philosophy continues to
encourage creative and
talented chef and managers to
provide customers with
excellent food and service in
modern well designed
environments.
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HR,
Payroll Bureau
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Tronc
(Service Charge)
D&D was Fourth's first
major group to take on the
full employee management suite
and in addition to the key HR
and Payroll functions, it was
the integrated innovative
TRONC management module that
gave the group complete
confidence, compliance and
control of what has been a
difficult element to manage
for the Hospitality Industry.
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Michelin star dinning
9 Restaurants
330 Staff |
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Gordon Ramsay's
He now has restaurants in the
Connaught, Claridge's, at the
Berkeley hotel in London's
Knightsbridge (Boxwood Café),
in New York (Gordon Ramsay at
The London) and in Dubai (Verre),
among others. In the Michelin
Guide to Great Britain &
Ireland 2007, Gordon was
awarded a second Michelin star
for his restaurant Pétrus and
a star for La Noisette, both
in London. Restaurant Gordon
Ramsay retains its three
stars. In 2007 Ramsay opened
his first pub, The Narrow, in
east London.
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FnBshop,
Stock Control and
Purchasing
Gordon Ramsay Holdings have
begun a group-wide roll out of
Fourth's Stock Control and
Purchasing solution, beginning
with the Connaught in Mayfair.
This famous and successful
group will benefit from a
proven solution that offers an
unparalleled reduction in the
cost of sale by minimum 1.5%
and an increased GP of 5%. The
many other benefits of this
solution are now well known in
the hospitality market.
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6 sites
552 Staff |
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Heathcotes Restaurants
Heathcotes ethic of quality
fresh ingredients provides you
with superior quality food
whatever your dining
experience. The most beautiful
restaurants and venues give
you the ideal location
whatever the occasion!
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HR/,
Scheduling and Payroll
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Recipe
Management
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Accounting Export
Heathcotes have been using
the Employee Management System
for total HR, Scheduling and
outsourced payroll for a
number of years now as well as
the Stock Control and Ordering
System. All cost centre stocks
are controlled, all food
recipes are managed and great
time and accuracy benefits
come from the Invoice Export
to the Accounting System.
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Independent London
restaurant
120 Staff |
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The Wolseley
The Wolseley was created by
Chris Corbin and Jeremy King
in 2003 in the style of the
Grand Café normally only found
on the Continent. The original
building was commissioned in
1921 by Wolseley Cars as their
West End showroom and was
designed by William Curtis
Green in the Art Deco style of
the time.
In keeping with the Grand
Cafe tradition and to match
the opulence of the interior,
a range of equipment inspired
by the era was sourced, some
antique and others bespoke. We
also proposed to make
available The Wolseley teas
and coffees as well as our own
label wines, together with
specially selected olive oil,
balsamic vinegar and
preserves.
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HR,
Rota & Payroll Bureau
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Tronc
(Service Charge, Cash
Management
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Stock
Purchasing
The company is using the
Fourth Hospitality Employee
Management System for all of
its HR and Forecasting
requirements including Payroll
which is being outsourced to
Fourth Hospitality. Also, the
Fourth Hospitality FnB Stock
Control and Supplier Ordering
system has been implemented to
control purchasing and manage
stock levels for the site.
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Emerging high street
chain
8 Outlets
300 Staff |
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Ping
Pong
Our philosophy has always
centered on our commitment to
accessibility and
affordability; Ping Pong
offers consistently high
quality food and cocktails
with friendly efficient
customer service at great
value.
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Stock
Control and Ordering
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Menu
Engineering & Recipes
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Central
Distribution
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HR,
Scheduling & Payroll
Bureau
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T&A
Ping Pong Started using
Fourth Stock and Ordering (FnBshop)
from the start, the system
effortlessly facilitating a
central distribution centre
where the system can manage
complex batches. Having the
web based Fourth system in
place meant that the rapid
Ping Pong expansion that
followed kept stock and
ordering very simple, all
rules and processes already in
place in one central web based
system. The success of the
Stock System soon led to the
roll out of the Fourth total
Employee Management and
integrated Payroll Bureau.
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Michelin Star
Restaurant
90 Staff |
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Hakkasan
This place - hidden down a
lane like all the most
fashionable haunts should be -
combines celebrity status,
stunning design, persuasive
cocktails and surprisingly
sophisticated Chinese food.
The low nightclub-style
lighting makes it a good spot
for dating or interrogating,
while the long glinty bar is a
great place to suck on a
Belvedere Beauty.
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Fourth
Ordering and Stock Control
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Integrated Recipe
Management
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All
cost centers covered:
Food/Bev/All Non F&B
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HR
Hakkasan were one of the
first restaurants to use
FnBshop for Beverage Ordering
and Stock Control. Now used to
manage the purchasing of
everything, and subsequently
installed in every new sister
restaurant (Busabas, Yauatcha).
Back in 2006 the system was
translated into Chinese for
ease of use, and at the same
time the Fourth HR system was
installed.
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High profile
restaurants
8 Restaurants
400 Staff |
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Caprice Holding
Caprice Holdings operates some
of London's most successful
and respected restaurants. It
has expanded its portfolio of
projects to include the local
grill concept 'Rivington' and
bespoke event-producer Urban
Caprice. We are pleased to
announce that the Mayfair
legend Scott's reopened its
doors on December 5th 2006.
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HR,
Scheduling & Payroll
Bureau
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Fourth
Ordering and Stock Control
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Integrated Recipe
Management
All key modules of Fourth
Stock and Employee Management
were adopted by Caprice back
in 2006. The fully integrated
HR, Scheduling and Payroll
system replacing a lot of
manual Word and Excel and Sage
Payroll. Now all key costs and
management activities can be
monitored proactively, with a
system that provides total
clarity and visibility on all
matters related to those
important cost areas of Stock
and Employee Management.
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Piccolino's,
Restaurant Bar&Grill,
Panacea, Zinc and Bank
Restaurants
30+ Outlets
1,200 Staff |
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Individual Restaurant Company
(IRC)
Founded in 1999 the company
has focused on creating a
group of restaurants with an
individual style attracting a
wide customer base. The
business is going from
strength ot strength with
numerous new additions to the
family of restaurants planned
for the immediate future. The
Group has grown from 5 to 30
outlets in the last two and
half years.
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Stock
Control, Purchasing and
Menu Engineering
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Centralized supplier
management
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Full HR
and Employee Management /
Scheduling & Forecasting /
Payroll
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1.5%
improvement on margin. 5-6
hours saved per outlet per
week
IRC has been a Fourth
customer since 2001 utilizing
all of Fourth's web based cost
control system to support the
acquisition strategy and rapid
adoption of new outlets.
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